PRIVACY POLICY RELATED TO TOURISM | Hondarribia Irun Turismoa

To deliver the best experiences, we use technologies such as cookies to store and/or access device information. Consent to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent may negatively impact certain features and functionality.

Funcional Always active

El almacenamiento o acceso técnico es estrictamente necesario para el propósito legítimo de permitir el uso de un servicio específico explícitamente solicitado por el abonado o usuario, o con el único propósito de llevar a cabo la transmisión de una comunicación a través de una red de comunicaciones electrónicas.

See preferences

El almacenamiento o acceso técnico es necesario para la finalidad legítima de almacenar preferencias no solicitadas por el abonado o usuario.

Estadísticas

El almacenamiento o acceso técnico que es utilizado exclusivamente con fines estadísticos. El almacenamiento o acceso técnico que se utiliza exclusivamente con fines estadísticos anónimos. Sin un requerimiento, el cumplimiento voluntario por parte de tu proveedor de servicios de Internet, o los registros adicionales de un tercero, la información almacenada o recuperada sólo para este propósito no se puede utilizar para identificarte.

Marketing

El almacenamiento o acceso técnico es necesario para crear perfiles de usuario para enviar publicidad, o para rastrear al usuario en una web o en varias web con fines de marketing similares.

PRIVACY POLICY RELATED TO TOURISM
Treatment Responsible	Who is the responsible for the treatment of your personal data? IRUN AND HONDARRIBIA CITY COUNCILS.
Treatment Manager	Who is the manager for the treatment of your personal data? AGENCIA DE DESARROLLO DEL BIDASOA S.A.-BIDASOA ACTIVA. CIF: A20421053. Postal address for the exercise of rights relating to the processing of personal data: Hendaia, 8 – Palacio Ducoureau. 20301 Irun (Gipuzkoa). Electronic address for the exercise of rights related to the processing of personal data: responsablelopd@bidasoa-activa.com.
Purpose	Why do we process your personal data? Manage guided tours of the Bidasoa Region for citizens and visitors. Attention to queries related to accommodation and tourist activities in the region. Process complaints, suggestions and claims related to tourism incidents. Management of events linked to the promotion of tourism in the Region. Management of the tourist information application for citizens and visitors. Capture of audiovisual material that may eventually be carried out in the development of the activity. Sending informative information about the activity, resources and services.
Legitimacy	What is the legitimacy for the treatment of your personal data? Delegated exercise of public powers of the organisations responsible for the processing: art. 6.1.e) of Regulation (EU) 679/2016, General Data Protection Regulation in accordance with the regulations governing public competition: Law 771985, of April 2, on the Bases of Local Regime, Law 2/2016, of April 7, on Local Institutions of the Basque Country and concordant regulations. Consent for the collection of audiovisual material regarding activities and events linked to entrepreneurship, competitiveness and innovation: art. 6.1.a) of Regulation (EU) 679/2016, General Data Protection Regulation. Legitimate interest in sending informative information about the activity, resources and services: art. 6.1.f) of Regulation (EU) 679/2016, General Data Protection Regulation.
Recipients	In what cases do we communicate your personal data? Personal data will not be transferred to third parties or organizations, except if necessary for compliance with legally established obligations. art. 6.1.c) of Regulation (EU) 679/2016, General Data Protection. Dissemination of audiovisual material on the Bidasoa Activa website, social networks, communication media and publications. Consent: art. 6.1.a) of Regulation (EU) 679/2016, General Data Protection.
International transfers	In what cases are they carried out? Data management does not imply international transfers of said data.
Conservation	How long do we keep your personal data? The data is kept until the end of the visit, resolution of the claim or query, from that moment on there will be a blocking situation and with restricted access to the data that will remain blocked during the limitation periods related to compliance with legal obligations and/or or claims including those relating to the processing of personal information. The data related to the capture and dissemination of audiovisual material will be kept until the consent is revoked, without prejudice to the organization’s power to update and delete content. The data necessary to send informative information will be kept until the receiving person objects or cancels it.
Rights	What are your rights when you provide us with your data? Interested persons may exercise their rights of access, rectification, deletion, opposition, portability and limitation of processing, and may direct their request for this purpose to BIDASOA ACTIVA through the postal or electronic address indicated in the organization’s identification section. If the person considers that their rights have not been duly attended to, they have the right to file a claim with the Basque Data Protection Authority.
Security	How are personal data secured? The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent its alteration, loss, processing or unauthorized access.